Functietitel: Technical Support Engineer (Swedish)

Functieomschrijving:

Adyen is looking for a Swedish speaking Technical Support Engineer for the Support team in Amsterdam. This person will operate as a first interface with many of Adyen’s merchants across the globe, working closely with both the Sales and Account Management teams.

Adyen is looking for a Swedish speaking Technical Support Engineer for the Support team in Amsterdam. This person will operate as a first interface with many of Adyen’s merchants across the globe, working closely with both the Sales and Account Management teams. The ideal candidate is extremely merchant-focused and highly motivated by team success. Experience in a technology driven company is a definite plus.

Responsibilities

Support: provide Tier 1 support to merchants and provide troubleshooting and technical support via phone, web-based tools and email.

Consulting: Advise merchants regarding the best implementation practices and also address specific merchants issues.

Qualifications

Background: solid experience in problem analysis and resolution of software problems.

Technical: Affinity with internet technologies and knowledge of customer relations technical processes (such as SQL / HTML / Javascript / PHP)

Creative: Candidate will be innovative, have strong problem solving capabilities and is able to adapt to new processes and procedures quickly while dealing with many varied technical support requests.

Independent: This person will also be committed, flexible, and have demonstrated an ability to maintain high levels of productivity with minimal supervision.

Programming: Abilities to write scripts, PHP of Java code is a plus.

Language: fluent in English and Swedish, additional language(s) are highly valued.

Writing: Strong written and verbal communication skills.

About Adyen

Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.

Interested?

We offer a competitive salary and great career opportunities within a global payments company. Become part of an international work environment and take your career to the next level. Please send your application in English through the "ANSÖK" button to the right.

Uren per week: Arbetstiden är 38 timmar per vecka Tillsvidare

Werkgever Naam: Workwide AB

Werkgever adres: Sveavägen 19 67010 Töcksfors

Vorm van contact:
titel : telefon 1: () telefon 2: () mobil: e-post:

Job korte beschrijving:
Technici voor informatie- en communicatietechnologie: gebruikersondersteuning

Land: Nederland

Contractduur: Vast

Contract type: Voltijds

Verplicht onderwijs: Niet gespecificeerd

Ervaring: Zie vrije tekst

Bron van jobaanbieding:
Arbetsförmedlingen, Openbare diensten voor arbeidsvoorziening, Zweden

Rijbewijs: Nee

Hoe toe te passen: Overig - zie vrije tekst