Jobs Mercedes-Benz Customer Assistance Center Maastricht NV - vacatures

Customer Service Representative – CS Spain -

The Customer Service department serves all European customers and prospective customers by handling all enquiries and complaints for the entire range of Mercedes-Benz and smart vehicles. All enquiries and complaints are handled by telephone, mail, fax or e-mail. Customer Service is responsible for after-sales
Mercedes-Benz Customer Assistance Center Maastricht NV - 2019-09-01 - unspecified

Customer Service Representative – S24 Roadside Assistance Spain -

Roadside assistance (Service 24h) is available 365 days per year, 7 days a week and 24hours a day. Our employees answer roadside assistance requests, offer help and coordinate assistance through Mercedes-Benz authorized service providers. The philosophy is to ensure the customer is mobile again, as quickly
Mercedes-Benz Customer Assistance Center Maastricht NV - 2019-09-01 - unspecified

Mercedes-Benz Technical Service Representative - Diagnostic Helpdesk Support - German (relocation package incl.) (h/f) -

réf.: 995996The Mercedes-Benz Customer Assistance Center is looking for a Mercedes-Benz Technical Service Representative - Diagnostic Helpdesk Support | German (relocation package incl.).Great people. Cool atmosphere. Customer focused. AND always on the move.Challenge yourself and grow with us. Be part
MERCEDES-BENZ CUSTOMER ASSISTANCE CENTER MAASTRICHT N.V. - 2019-08-30 - unspecified

Mercedes-Benz Digital House Support Specialist | Spanish -

You can become a Mercedes-Benz Digital House Support Specialist if you:*have an IT Background*possess excellent communication skills *are fluent in Spanish and English *are able to identify, analyse and resolve problems over the phone and mail with *involved partners*can handle interaction between tools
Mercedes-Benz Customer Assistance Center Maastricht NV - 2019-08-18 - unspecified

Mercedes-Benz Medewerker Klantendienst & Assistance NL-FR - Maastricht (The Nederlands) -

913473Great people. Cool atmosphere. Customer focused. AND always on the move.Challenge yourself and grow with us. Be part of our multicultural community.We are the whole world in a charming city.We are the Mercedes-Benz Customer Assistance Center.Mercedes-Benz Customer Assistance Center Maastricht NV
MERCEDES-BENZ CUSTOMER ASSISTANCE CENTER MAASTRICHT N.V. - 2019-05-12 - unspecified

Customer Service Representative | Hungarian -

The Central Eastern European department provides services for customers in Poland, Hungary, Czech Republic and Slovakia. Within this department we offer combined services: Service 24hours department: Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-11-08 - unspecified

Customer Service Representative | UK -

Roadside Assistance: Customers experiencing a vehicle breakdown can contact the Service 24 Hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. Our Customer Service Representatives answer incoming calls from customers requiring immediate assistance. Details are
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-11-04 - unspecified

Technical Service Representative NL-FR-EN-DU -

Resolve fast lane escalations, (back) order management, reverse and return logistics related issues for all Mercedes-Benz business units (passenger cars, vans and trucks) Appropriate usage of available resources and documentation of business related activities in relevant system (e.g. ticketing system)
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-11-02 - unspecified

Customer Service Representative | Polish -

The Central Eastern European department provides services for customers in Poland, Hungary, Czech Republic and Slovakia. Within this department we offer combined services: Service 24hours department: Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-09-12 - unspecified

Customer Service Representative (Slovak / Czech / Hungarian) -

Service 24hours department: Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. Employees answer incoming calls from customers requiring assistance. Details are collated and entered into a
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-09-09 - unspecified

Customer Service Representative DACH (German speaker) -

Service 24hours department: Customers experiencing a vehicle breakdown can contact the Service 24 hours department for roadside assistance 365 days per year, 7 days a week and 24 hours a day. Employees answer incoming calls from customers requiring assistance. Details are collated and entered into a
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-09-09 - unspecified

Customer Service Representative | France -

-Good understanding of Customer satisfaction -Excellent knowledge of French -Fluency in English (corporate language) -Good written and verbal skills -Ability to work in structures, to prioritize, analyse and coordinate your day to day -Empathy and negotiation skills -Open-minded to a diversity of cultures
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-08-28 - unspecified

Mercedes-Benz Connected Mobility Specialist (German) -

Mercedes me is a modern, exciting new brand which links customers to their Mercedes-Benz and Smart vehicles in an intelligently connected worldand its expanding rapidly! Would you like to be part of our dynamic, international and talented family? As a Connected Mobility Specialist you will be the 1st
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-08-28 - unspecified

Customer Service Representative | German -

unspecified
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-08-28 - unspecified

Customer Service Representative NL/FR/EN - BeNeLux at Mercedes-Benz CAC -

Om succesvol te zijn binnen deze functie, herken jij jezelf in het volgende profiel oJij beschikt over Bachelor werk- en denkniveau oCustomer Service zit in jouw bloed en je bent gemotiveerd om de beste service te leveren oNederlands is jouw moedertaal en daarnaast beheers je de Franse en Engelse taal
Mercedes-Benz Customer Assistance Center Maastricht NV - 2018-08-28 - unspecified

Business Analyst - EUR

Bedrijfs- en organisatieanalisten
Main Goal of Business Excellence: The main objective of the Business Excellence department is to intensify cooperation among Daimler contact centers worldwide in order to harmonize processes and systems enabling a global platform to ensure speedy rollout
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-06-14 - NEDERLAND

Administrative Assistant - 2000 - EUR

Boekhoudkundige medewerkers
Department: At the CAC, Accounting is a part of the Finance & Controlling department, which is led by the Chief Financial Officer (CFO). The department is composed of the sub-teams Accounting, Controlling, Purchase and Compliance. The teams work closely
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-06-04 - NEDERLAND

Senior System Engineer - EUR

Systeembeheerders
The CDC (Compass Deliver Center) is the global CRM delivery center for Daimler AG. Compass, based on Oracle Siebel, is a high performing and scalable platform which is rapidly expanding in terms of functionality and global coverage for the aftersales
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-21 - NEDERLAND

Senior Network Engineer - EUR

Netwerkspecialisten
The CDC (Compass Deliver Center) is the global CRM delivery center for Daimler AG. Compass, based on Oracle Siebel, is a high performing and scalable platform which is rapidly expanding in terms of functionality and global coverage for the aftersales
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-21 - NEDERLAND

Senior Siebel Admininstrator - EUR

Systeembeheerders
Main Tasks and Responsibilities:Ensure availability of Siebel environments and the software running in each environment. Provide support, troubleshooting, and incident resolution. Monitor daily Siebel components (create and implement Siebel component
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-21 - NEDERLAND

Medior | Senior Siebel Architect - EUR

Systeemanalisten
Support the technical design, development, implementation and running operations of all functional areas of the Siebel platform in the CDC. Support technical architecture governance Elaborating and documenting architectural guidelines and governance rules
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-15 - NEDERLAND

Senior Genesys Application Specialist - EUR

Systeemanalisten
Job requirements Full time availability. Bachelor, Master degree or higher, with at least 5 years of experience in complex and stretched Call Center environments. Extensive and in-depth knowledge of the Genesys Interaction Management Platform (Genesys
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-15 - NEDERLAND

Project Leader - EUR

Leidinggevende functies op het gebied van informatie- en communicatietechnologie
The project leader will be leading international projects, which implement solutions and methodologies that enable clients / business partners to optimize their business. He/she leads and guides several
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-15 - NEDERLAND

Senior Telephony (Avaya) Specialist - EUR

Netwerkspecialisten
Job requirements: Full time availability. Bachelor, Master degree or higher, with at least 5 years of experience in complex and stretched Call Center environments. Extensive and in-depth knowledge of Avaya Unified Communications and Collaboration Platform
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-13 - NEDERLAND

Technical Service Representative - KBC - EUR

Informatieverstrekkers
As part of Retail Service, XENTRY Support is the first point of contact for delivering worldwide assistance to the retailer network and external entities (e.g. independent workshops) using applications, diagnostic equipment and software supplied by Daimlers
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-02 - NEDERLAND

Technical Service Representative - XENTRY Support UHD Front Desk Germany - EUR

Informatieverstrekkers
As part of Retail Service, XENTRY Support is the first point of contact for delivering worldwide assistance to the retailer network and external entities (e.g. independent workshops) using applications, diagnostic equipment and software supplied by Daimlers
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-05-02 - NEDERLAND

Financial Administrator - 2036 - EUR

Boekhoudkundige medewerkers
Tasks/ responsibilities:Checking and clarifying wrong / incomplete and missing data supplied by CAC and the external service provider based on the contractual agreement before entering in our system Claim processing and clarifying refused data with the
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-04-10 - NEDERLAND

CUSTOMER SERVICE REPRESENTATIVE - CUSTOMER SERVICE FRANCE (H/F) (H/F) -

Televerkopers
The Mercedes-Benz Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz and smart customers. More than 25 different nationalities add diversity and enrich an
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-03-08 - NEDERLAND

Mercedes-Benz Customer Service Representative - S24h DACH - EUR

Informatieverstrekkers
The Mercedes-Benz Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customers country language
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-03-05 - NEDERLAND

Training Planning and Reporting Specialist - EUR

Administratief productiepersoneel
As Training Planning and Reporting Specialist you will assist the department with the efficient administration and planning of training (Initial and ongoing training), evaluation of training efforts, reporting on training participation and test results
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-03-03 - NEDERLAND

Senior Trainer Worldwide - EUR

Opleiders informatietechnologie
As a senior trainer you will be involved in co-creating and delivering above mentioned training solutions to our internal customers in Operations and to our external partners. Your focus is on the best possible training solution for the widest possible
Mercedes-Benz Customer Assistance Center Maastricht NV - 2016-03-03 - NEDERLAND