id:
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reference: de465d93-7703-4086-bbf1-77b71bfc2b20

documentId: WERKNL22467968

connectionPointId: 42

lastModificationDate: 1559955621320

Functietitel: Senior Werkplekbeheerder Nike EHQ

Functieomschrijving:
The position will require an individual to solve customer support issues on a higher level in a mixed mode by either; visiting the end-user’s desk location, working “remotely” from the IT department office, or at the client’s Performance Bar location(s) serving customers face to face in real time. This role is wholly office-based at Nike’s European Headquarters (EHQ) in Hilversum, Netherlands. However, some travel and flexibility is required. The role is part of a team of dedicated Deskside Technicians at Nike EHQ, and will report to the local Team Lead based onsite.
The Senior role requires the individual to provide support to equipment and other systems used by End users. The Senior part for this role is focused on VIP (Managers. Directors) and Event Support at the EHQ. The soft skills are of same importance as the Technical skills.

Responsibilities
 Perform field services duties as required by the incident;
 Operate a walk-up “Performance Bar” in the client office resolving issues in real time;
 Support of;
o Windows 10 and Apple OS/X devices.
o iOS, Android and Windows phones
o iPads and Windows tablets
o Hardware peripherals
Senior Deskside Technician – Nike EHQ
o Microsoft Office Suites (13/16/0365) on Windows and Mac
o AV/VC and networking equipment
 Perform Installs, moves, adds, changes (IMAC);
 Operational monitoring and reporting of issues/problems;
 Incident and Problem determination and resolution;
 Troubleshoot network connectivity within the site;

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3512

abstractJV_contact_0: CV with attached letter

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Werkgever Naam: Stefanini NV

source: NL