Functietitel:
Near native German Customer Service Representative International Company (M/F)

Functieomschrijving:
We are looking for fulltime Customer Care Key Account Front Office Representatives to work cross business. Are you customer focused and thrive by helping others? Then we are looking for you! We offer you a position where you offer day-to-day support in the Order-To-Cash processes (orders, disputes & credits, enquiries, returns, monitoring...) as well as Supply Chain processes through analytical and operational support We expect you to be able to provide a professional level of support to our customers, the back office and our field sales staff by processing a broad knowledge of the company's products, processes, tools and policies. You have the ability to monitor product, order & information flows. In this role you contribute to the company goals in the areas of customer satisfaction. You manage all incoming calls (including orders) and incoming emails to Customer Care shared mailboxes. Furthermore, you are responsible for issue coordination and resolution, identifying business opportunities and/or service improvements. You demonstrate proactive communication skills and you follow up with our customers in a highly customer focused manner.

Werkgever Naam: SECRETARY PLUS

Werkgever adres:
SECRETARY PLUS, KEMPISCHE KAAI 7 , 3500 HASSELT, BELGIE

Vorm van contact: Liva Kuipers

Job korte beschrijving:
Leidinggevende functies op het gebied van verkoop en marketing

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Ervaring: Tussen 2 en 5 jaar

Bron van jobaanbieding:
VDAB, Openbare diensten voor arbeidsvoorziening, België

Hoe toe te passen: Overig - zie vrije tekst