Functietitel: Level 2 servicedesk medewerker

Functieomschrijving:
Good communication skills in Local Language and English Deutsch language would be good to have. (Not mandate) Should be able to support 24 / 7 shift Should be willing to do Standby/Oncall support Should be willing to travel Good customer oriented service and friendly behavior Installation, configuration and troubleshooting Desktop + laptop, hardware and software like Windows XP, vista, 7 and scanner, printer, fax, VOIP phones Installation, good troubleshooting skills of desktop client applications like MS office, acrobat, AutoCAD, Java, VPN Software, Symantec Antivirus, Visio, dam eware, vnc, PDF creator, WebEx etc. Basic understanding of OS, application deployment solutions like Netinstall or Microsoft Deployment services, SCCM. Knowledge of support for blackberry, Mobile devices, iphone, android Basic Administration of windows 2003 Server, Active directory, File server, DFS rights, DHCP, DNS, WINS. Data Center support activities like HP Server Hardware rack mounting and troubleshooting physical hardware, tape change, UPS, Air condition validation Understanding of RAID, Storage SAN, NAS, backup tape technologies. Knowledge in network LAN, WAN, functionality of switches, routers, firewalls and VPN Resolve all advanced (level 2 or higher) end-user related support for site personnel as escalated by the Central IT Help Desk. All initial requests for user technical support will be initially directed to the Central Help Desk. The requests will either be resolved remotely by the Central Help Desk (level 1 issues) or assigned to the on-site IT Site Administrator for advanced / on-site issues. Responsible for all back-end IT administration located at the facility. This includes server administration of all the local computer servers (mail, authentication, and backup servers), network infrastructure (switches, routers, network data connections) and other basic systems administration tasks (backup administration, EDI and Printer/ Scanner ad

Minimumloon: 2500

Uren per week: 36-40

Werkgever Naam: Zelus IT Solutions BV

Vorm van contact: Ron Verloop

Werkgever telefoonnummer: 0619504930

Job korte beschrijving:
Technici voor informatie- en communicatietechnologie: gebruikersondersteuning

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Ervaring: Tussen 2 en 5 jaar

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs:
Personenauto met maximaal 8 passagiers; vrachtwagen tot 3,5 ton

Salaris munt: EUR