Functietitel: Klantenservice medewerker

Functieomschrijving:
Greece has much to offer in terms of natural beauty and you have now the opportunity to gain an experience abroad, discover new things and also develop your career as far as your ambitions will take you. In our premises in Greece, we have more than 4.200 employees supporting in more than 26 different languages. If you speak Dutch fluently apply now to become a member of our big multicultural family! DUTIES AND RESPONSIBILITIES The target is to ensure excellent service standards and maintain high customer satisfaction: -Answer incoming calls, in both Dutch and English, in order to explain services and products offered. -Become proficient with client programs and develop product knowledge. -Follow company policies and procedures/other duties may be assigned. -Manage the length of the calls ensuring minimum consumer inconvenience. -Set high standards of performance for self assuming responsibility and accountability for successfully completing assignments or tasks self-imposing standards of excellence rather than having standards imposed. - Organize workflow to meet customer timeframes.

Uren per week: 32-40

Werkgever Naam: Ratiba BV

Vorm van contact: Ratiba

Werkgever telefoonnummer: 0858769669

Job korte beschrijving: Informatieverstrekkers

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR