Functietitel:
Klantadviseur Duits/Nederlands voor een bekend jeans merk

Functieomschrijving:

Teleperformance is looking for perfect speaking German and Dutch customer support advisors who will support the online shop of a famous jeans brand.

Your duties as customer support advisor

As customer support advisor it is your daily task to support the online shop. This means that your main activities are answering customer care calls, inbound sales calls and answering questions by e-mail and chat. Besides that you are also responsible for commercial activities such as outbound calls to potential customers. Therefore you should be able to answer questions about pricing, shipments and delivery times. Naturally, you are able to advice potential customers on product choices.

What do we offer?

Next to a competitive salary you can count on:

• fulltime paid trainings;
• attractive incentives for achieving the sales targets;
• discounts and special offers at the great brands and clients we work for;
• possibility to engage in bicycle plan, fitness plan and collective health insurance plan;
• 8% holiday allowance;
• when applicable, a travel compensation of € 133,25 per month when travelling by own transport and a 100% compensation when travelling by public transport;
• 22 holidays, next to the possibility to be rewarded an additional day per quarter (based on a 40 hours work week).

Who are you?

You are an enthusiastic personality with a positive “can do” attitude. To be successful as customer support advisor you also:

• speak fluent German and good Dutch;
• have good communication and writing skills, just as strong pc and internet skills;
• have an education at undergraduate lever or equivalent.

Experience in Telesales or ecommerce are a plus.

Uren per week: 32.0

Werkgever Naam: TELEPERFORMANCE

Werkgever adres:
TELEPERFORMANCE, Paul Henri Spaaklaan 7-9 , NL-6229EN MAASTRICHT, NEDERLAND

Vorm van contact: Britta Heuts

Job korte beschrijving: Medewerkers kredieten en leningen

Land: Nederland

Regio: Limburg (NL)

Contractduur: Tijdelijk

Contract type: Deeltijd

Ervaring: Niet vereist

Bron van jobaanbieding:
VDAB, Openbare diensten voor arbeidsvoorziening, België

Hoe toe te passen: Overig - zie vrije tekst