Functietitel:
IT- Ingenieur benötigt Arbeitsort: diverse Arbeitsorte

Functieomschrijving:
Our client is a worldwide leader in innovative storage and network security solutions for small businesses, home offices, consumers and others. We support two lines of products: consumer and professional. The products we support include network attached storage products, external hard drives, multimedia drives, and removable storage technology used for back up purposes. We provide our support throughout the world in the following languages: Dutch, English, German, Spanish, French, Italian, Turkish and Russian. Support is provided via phone, email and chat. Chat is provided only in English. Every member of the team must be able to do chat and therefore a good command of English is required. We are looking for 1st line Technical Support Engineers with the following native language skills: 1x German starting date asap The candidate: ¿ Has good troubleshooting skills which enable him to identify the client¿s problem in a quick and professional manner ¿ Has good written and verbal communication skills and can explain things clearly to a computer illiterate but also to an experienced customer or professional. ¿ Has proven customer service skills, has experience in a customer service environment (experience in a catering position or teaching position is also considered valuable) ¿ Has good typing skills and multitasking is not a problem for him ¿ Has a near native command of at least English (both verbal and in writing) which enables him to chat with customers and to understand company communication. ¿ Understands that user knowledge of computers is not nearly enough for this position and has - proven technical skills (A+ certificate preferably) - basic networking knowledge (networking protocols, networking hardware) - knowledge of back up technology which is considered advantageous - good knowledge of operating systems (knowledge of Mac is advantageous) - Geforderte Anlagen: Lebenslauf, Zeugnisse

Werkgever Naam: MGI Recruitment

Werkgever adres:
166-167 Ivy Exchange, Granby P, IRL-Dubli Dublin, Irland

Vorm van contact: Silvana Frigo

Werkgever telefoonnummer: +353 1437 2730

Job korte beschrijving:
Installateurs en onderhoudsmonteurs op het gebied van de informatie- en communicatietechnologie

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Verplicht onderwijs: Niet gespecificeerd

Bron van jobaanbieding:
BA, Openbare diensten voor arbeidsvoorziening, Duitsland

Hoe toe te passen: Overig - zie vrije tekst

Salaris munt: EUR

Loontijdvak: Per maand

Salaris belastingen: Bruto