Functietitel: IT global support employee Maastricht

Functieomschrijving:
Jouw baan Do you have at least a bachelor degree in ICT and do you have at least 4 years experience in ICT? Are you customer service oriented and good at analyzing problems? Then Manpower is looking for you! For our client based in Maastricht Manpower is looking for IT support employees. Responsibilities As a IT global support employee you are responsible for customer interface and performance expectations. Some of your responsibilities will be: - Providing third-level contact and problem resolution for all users with hardware, software and applications problems - Responding to requests for technical assistance in person, via phone or electronically - Advising users on appropriate actions and following standardized operating procedures - Identifying and escalating situations requiring urgent attention - Creating knowledge articles as appropriate. - Understanding implications of work and make recommendations for solutions - Interacting with the management and other departments

Uren per week: 40-40

Werkgever Naam: Manpower

Vorm van contact: Manpower Center of Recruiting Excellence

Werkgever telefoonnummer: 088-2828140

Job korte beschrijving: Systeemanalisten

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR