id:
ZmZmOTM1ZGEtYzIxOC00OTU3LTg2NDYtOTYyZmEzMDliMTlhIDQy

reference: fff935da-c218-4957-8646-962fa309b19a

documentId: WERKNL21530611

connectionPointId: 42

Functietitel: Hands-on Team Leader - Stefanini

Functieomschrijving:
Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.

This will be a diverse and challenging position. The overall goal is to ensure that all support calls are dealt with in a timely and professional manner. You will need to be proactive in your approach requiring you to deal with support queries over the phone, via email and face to face, as well as acting as a point of escalation with 3rd party resolver groups for problems that you can't resolve.  

We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.

- At least 3-4 years’ experience in onsite support, Server support. An equivalent combination of education and related experience may also serve to meet these minimum requirements.
- Expierence with managing a team

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1330

abstractJV_contact_0: CV with attached letter

requiredDrivingLicenses_0: b

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Werkgever Naam: Stefanini NV

source: NL