Functietitel: Flemish Customer Service Agent

Functieomschrijving:
www.stepstone.be/vacatures----1427211-inline.html?cid=Partner_VDAB

Mercedes-Benz Customer Assistance Center Maastricht N.V. (CAC) is a central point of contact, caring for the needs current and prospective customers of the Mercedes-Benz and smart brands. More than 25 different nationalities add diversity and enrich an organization aiming to provide the best service and premium solutions for our end-customers, retail and business partners. Employees act as brand representatives ensuring that external and internal customers receive personal assistance in their own language at a consistently high level. The Customer Service departments serve all European customers and prospective customers organizing 24/7 roadside assistant and by handling enquiries and complaint management for the entire range of Mercedes-Benz and smart vehicles. Our ideal candidate is willing to be our Brand Ambassador, customer focused and able to understand and manage expectations. We are looking for a Frlemish and English speaker with good communication skills both written and verbal. Our fast moving and dynamic environment requires flexibility and ability to work according to established processes, guidelines and policies without detriment for own stress. As we believe in the strength of doing things together, team work is an essential part of our daily business. Therefore, we aim for candidates with an enthusiastic and inspiring personality. If you identify yourself with this profile and would like to be part of our successful team, don’t hesitate to apply for the position. We offer you a job in a multicultural, young and informal international working environment with interesting conditions, both primary and secondary:

• Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
• 200 vacation hours (based on full time employment)
• Holiday allowance: 8% of annual salary
• Competitive performance based salary growth
• Result oriented bonuses
• Employee Car Program: discount on new or used Daimler brand cars
• Collective health insurance at discounted rates
• Pension plan
• Transportation plan: free bike every 3 years or; free public transport or or; contribution to fuel costs
• A “tailor made” individual development plan

If you are interested in this position you can click vacancy page

-

• Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
• 200 vacation hours (based on full time employment)
• Holiday allowance: 8% of annual salary
• Competitive performance based salary growth
• Result oriented bonuses
• Employee Car Program: discount on new or used Daimler brand cars
• Collective health insurance at discounted rates
• Pension plan
• Transportation plan: free bike every 3 years or; free public transport or or; contribution to fuel costs
• A "tailor made” individual development plan

If you are interested in this position you can click vacancy page

Werkgever Naam: StepStone

Werkgever adres:
StepStone, Koningsstraat 47 , 1000 BRUSSEL, BELGIE

Vorm van contact:
Mercedes-Benz Customer Assistance Center Maastrich

Job korte beschrijving:
Technisch verkopers en artsenbezoekers (m.u.v. ICT)

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Ervaring: Tussen 2 en 5 jaar

Bron van jobaanbieding:
VDAB, Openbare diensten voor arbeidsvoorziening, België

Hoe toe te passen: Overig - zie vrije tekst