Functietitel: Field Service Engineer

Functieomschrijving:
What are you going to do? After intensive training in Belgium or United Kingdom you are working from home, preferably within the Eastern Netherlands (Overijssel and Gelderland), you will be responsible for traveling to customer sites in the Benelux (including occasional overnight stays) to perform a variety of services including installations, warranty, breakdown, contract servicing, training and calibration as a UKAS accredited technician on the full range of Instron products. Key tasks Ensure that all requests for service are dealt with in a prompt and professional manner and making certain that the service provided reduces the need for servicing to a minimum. To arrange servicing schedules in discussion with the Technical Supervisor and the Benelux office team. In addition due regard must be taken of the needs of sales by close liaison with the local sales engineers. To contact customers within a time period set by the Technical Supervisor, to determine the nature of the inquiry and to agree with the customer a visit date if required which then must be kept to. Submit daily to the Technical Supervisor, for approval, a full report of all the activities The reports required are: 1.Field service reports for each job carried out showing the charges to the customer. 2.Installation and warranty reports, itemizing defects and problems. 3.An expense report detailing all expenditure. To make a full contribution to the company's efforts to reduce costs and to improve quality. Maintain service spares stock at an economical operational level for the area. Liaise with the Technical Supervisor on a daily basis in respect of all service issues. Perform other related duties as may from time to time be specified by the Technical Supervisor. Train the customers (all levels) to use the Instron products.

Minimumloon: 3800

Uren per week: 40-40

Werkgever Naam: Wijkamp Werkt

Vorm van contact: Edward Wijkamp

Werkgever telefoonnummer: 0610339651

Job korte beschrijving: Monteurs industriële en landbouwmachines

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Ervaring: Niet vereist

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs:
Personenauto met maximaal 8 passagiers; vrachtwagen tot 3,5 ton

Salaris munt: EUR