Functietitel: Employee customer service support

Functieomschrijving:
As an agent for customer care and support you will report directly to the Branch Manager. You will offer day to day support to internal/external customers and employees. Your responsibilities will be:- Listen to customers questions and concerns as well as complaints and provide them with preferably tailor made solutions, where you will keep pricing and quality in mind- Organize shipments, making you sure you will take care of the entire process from beginning to end, to ensure a high level of quality at the best possible price- Look after and co-ordinate the customer order fulfillment proces. You will do this identifying, indicating, recording and maintaining information about customers, products and deliveries - Manage and co-ordinate all activities that apply to drivers, suppliers and internal competence centers- Acknowledge sales leads and other signals which can contain important information regarding (potential) new customers or customer trends.

Uren per week: 40-40

Werkgever Naam: Timing Maastricht

Vorm van contact: Danielle Cuperus

Werkgever telefoonnummer: 043-3440240

Job korte beschrijving: Informatieverstrekkers

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR