Functietitel: Electrical Technician Representatives

Functieomschrijving:
About the job: For the customer contact center in Enschede we are currently looking for Dutch and/or German speaking Electrical Technician Representatives. You will be responsible for handling enquiries regarding electro technical installations by phone and e-mail for one of the company's A-brand clients. The representative is responsible for improving customers satisfaction and thereby increasing the clients brand value. The main tasks are: - Answering incoming calls and e-mails properly and solving customers enquiries. - Exposing the problem by good listening and asking clear questions. - Logging all details of incoming support requests. - Handling (low priority) complaints and warranty requests of customers in a satisfactory manner. - Serve as an important link to share and connect customers enquiries with different departments within our clients Customer Care organization. - Staying abreast of new developments in the area of professional electronics as they relate to the job.

Uren per week: 40-40

Werkgever Naam: Timing uitzendteam B.V.

Vorm van contact: Team Enschede

Werkgever telefoonnummer: 053-4328555

Job korte beschrijving:
Technici voor informatie- en communicatietechnologie: gebruikersondersteuning

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR