Functietitel: Customer Service Representative German

Functieomschrijving:
The Customer Service Representative German Speaking is the internal point of contact for the customers and works closely with Sales Force, Finance, Customer Services and Supply Chain departments building and maintaining professional relationships with our customers Manages the customer in such a way that an optimal balance between customer requirements and the client capabilities can be achieved thus ensuring a high level of customer satisfaction KEY TASKS & RESPONSIBILITIES Commercial support for sales force team member in your region coordinates all customer related commercial activities such as sample requests, complaints coordination and product application recommendations proactively manages the customer, seeks to understand the needs of the customer, proactively works to resolve issues in a timely manner and capitalises on opportunities Follow the product and price policy according to the agreed structure and applying directives Maintain contacts with Sales Admin Support department concerning monitoring delivery times of orders and with the Warehouse department/expedition and customer data and other order related administrative tasks Analyses and reports on commercial information Quoting products Keeping up and developing technical knowledge Verifying customer details and accurate product pricing and communicate order status, progress and setbacks to customers

Uren per week: 40-40

Werkgever Naam: In Person Regio Kantoor Amsterdam

Vorm van contact: Team Amsterdam

Werkgever telefoonnummer: 0207183848

Job korte beschrijving: Informatieverstrekkers

Land: Nederland

Regio: NEDERLAND

Contractduur: Tijdelijk

Contract type: Voltijds

Ervaring: Tot 1 jaar

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR