Functietitel:
Customer service representative Dow Chemical Terneuzen

Functieomschrijving:
Jouw baan Do you have a customer service mindset and excellent planning and organizational skills? Do you have 2 years of working experience in a similar function? Then Manpower is looking for you! For Dow Chemical based in Terneuzen Manpower is looking for a self-motivated and accountable customer service representative. Responsibilities The customer service representative is the interface between Dow’s main Distribution Partners, the Dow businesses and related value chain partners. The role exists to deliver highly reliable operational service excellence to these channel partners as agreed, while ensuring profitability to Dow. As a customer service representative you will have the following responsibilities: - Serve as the Distributor’s focal point for all operational needs, collaborating closely with commercial, Supply Chain and other functional partners across the value chain to meet business objectives while servicing the Distribution partners with excellence. - On a day to day operational basis, represent the businesses’ interest and strategy towards the channel partners, and likewise represent the Distribution Partners’ valid requirements internally in Dow. - Coordinate supply and service needs across an international network of internal and external partners in Dow, the BPSC, outside of Dow and across the businesses assigned (as Distributors buy from all Dow businesses). - Order Receipt & Handling – handle routine and non-routine distributor order activities utilizing and following work processes, business strategies and best practices to ensure high quality service throughout the whole “Order To Cash Cycle”. - Provide supply and sales related services to our main Distributers, according to the respective service standards agreed with these channel partners. This may include managing the Distributor’s demand, operating supplier portals, managing supply to Distributors, su...

Uren per week: 40-40

Werkgever Naam: Manpower

Vorm van contact: Manpower Center of Recruiting Excellence

Werkgever telefoonnummer: 088-2828140

Job korte beschrijving: Informatieverstrekkers

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR