id:
NmIwZGMyNzAtMjcyZi00ODdhLWFhMWUtZjNlMDE3Y2I5ODBjIDM

reference: 6b0dc270-272f-487a-aa1e-f3e017cb980c

documentId: 58629572

connectionPointId: 3

Functietitel:
Customer Service Officer: French - Dutch - English

Functieomschrijving:
For one of our pharmaceutical clients in the area of Breda, we are looking for a Customer Service Front Office (Dutch/English/French). As a CS Employee, you will be accountable for the completion of milestones associated with commercial order management and specific projects or activities within the team or department related to commercial supply chain. You are the unique first point of contact for customers, affiliates and Local Service Providers. You will:  Appropriately solve administrative issues Ensure optimal internal and external customer satisfaction  Ensure compliance with SOX & GMP regulations  Handle calls and mails with Customers, affiliates and LSPs Develop and maintain good relationships with internal/external customers and LSP’s  Discuss, accept, enter and follow up on customer service complaints Identify & Initiate process improvements to decrease number of service complaints  Execute track and trace on daily basis, follow up on delays, and sign off reports  Execute returns for all order types, credit and debit notes, follow up timely release  Perform Customer Master Data entry  Ensure knowledge of GMP/GDP and job related training is up to date Handle and resolve service/transport issues (including track & trace)   Company: Pauwels Consulting is a Belgian consulting firm with more than 520 experts in engineering, life sciences and IT. We offer consulting, project management and recruitment services to leading companies in Belgium and beyond. We have offices in Belgium, France, Germany and Switzerland (https://www.pauwelsconsulting.com/about/contact/) .

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1221

abstractJV_contact_0:
Om te solliciteren voor deze job, gelieve de sollicitatie procedure te raadplegen

requiredEducationLevelCode: 3

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Werkgever Naam: PAUWELS CONSULTING NV

employer_website: PAUWELS CONSULTING NV

source: PARTNER