id:
YTEyOTRkOTItMjJmZi00NDk5LWIzMTItMmY5YWQ3MDc1ZGM2IDQy

reference: a1294d92-22ff-4499-b312-2f9ad7075dc6

documentId: WERKNL18218589

connectionPointId: 42

Functietitel: Customer Service German (m/f)

Functieomschrijving:
***YOUR JOB*** *Responding to customer queries (by email and phone) in German and English *Managing customer queries regarding user accounts, order status and product related questions *Making sure our website remains customer friendly by forwarding customer feedback to the responsible departments *Participating in cross-departmental and internal meetings in order to improve internal structures and processes within our customer support team ***YOUR PROFILE*** *At least one year of professional experience in customer service (email & phone) *You remain calm in stressful situation and are able to set your priorities *You are able to act independently, self-responsible and think holistically *You are a communicative team player with a high service orientation *You feel comfortable interacting dynamically between the departments *High consulting and sales competence accompanied by an open and relaxed manner *Leadership expertise is an advantage but not a must *You are business fluent in English and German (spoken and written) *Interest in personal progress within our growing team ***WHAT WE OFFER*** *A small personal team in which you will feel at home very quickly. There will be no outbound telephone calling or call centre atmosphere. *Constantly new challenges and tasks to help you develop *A target oriented team within a dynamic and appreciative work climate *Flat hierarchies and individual training possibilities *Diversified and exciting work tasks with a lot of room to contribute your own ideas *Attractive salary, holiday payment (1 salary) and 27 days of vacation *A passionate and up to date company with a strong will to implement new projects and objectives *Coffee, tea and fruits are complimentary and we offer a weekly voluntary sport programme for the whole company

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

abstractJV_contact_0: CV with attached letter

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Werkgever Naam: TD-Entertainment C.V./Global-Tickets

source: NL