Functietitel: CUSTOMER SERVICE ADVISOR FRENCH (H/F)

Functieomschrijving:

You would be working for a Belgian company that provides a solution for paying a road charge for trucks and heavy vehicles. This regulation will apply as from April 2016 on motorways and a number of regional and municipal roads.

 

The Customer Service Representative (CSR) will be responsible for the answering and processing of questions and responses from our clients from Belgium and near countries. The client is the central point of attention for our customer and we strive after delivering optimal customer services and 100% customer satisfaction. The work location is our office in Maastricht.-- Accurate logging of data and cases, summarizing information, processing data and coordinating Correct and efficient handling of customer queries through email and phone in an independent and responsible manner.

 

• Inform and advise clients, diagnose and solve the possible problems.

data in the available client systems ensuring accurate reports and client cases.

 

• Responsible for quality and quantity of your own work, consult with direct manager when problems arise.

• Being able to analyze queries to find best possible solution for the client.

 

Consulter l'offre d'emploi sur le site du Forem

Uren per week: 38

Werkgever Naam: ARVATO BENELUX

Vorm van contact: M. ANKIE KOLLAU

Werkgever telefoonnummer: 31 0 88 88 78 888

Werkgever faxnummer: 31 0 88 88 78 887

Job korte beschrijving: Televerkopers

Land: Nederland

Regio: NEDERLAND

Contractduur: Tijdelijk

Contract type: Voltijds

Verplicht onderwijs:
Verplicht onderwijs / Voorbereidend beroepsonderwijs

Bron van jobaanbieding:
FOREM, Openbare diensten voor arbeidsvoorziening, België

Rijbewijs: Nee

Hoe toe te passen: Overig - zie vrije tekst