Functietitel: Customer Experience Manager, BtoB -Events

Functieomschrijving:
What Management Events does? At our world-class invitation-only events we bring together solution provider companies and top-level decision makers looking to invest in ICT -solutions. Are you a customer service professional? Are you always going the extra mile for delivering a great customer experience? If you are a pro in multitasking and enjoy working in an energetic environment with a smile on your face, we would like to get to know you! As a Customer Experience Manager, your main task is to coach, challenge & commit our partners (solution providers) participating to our high quality invitation-only events to get the most out of their investment. You are responsible for making sure our partners have a successful event from the beginning of the event life cycle to the end. You will also be responsible for leading a team of event assistants working at the event to deliver excellent event experience. You will take care of practical arrangements related to event organizing according to our concept, negotiating with sub-contractors and working according to our production processes, templates and budgets. We are looking for a colleague - With a genuine can-do attitude and customer service skills, over the phone and face-to-face - Who is able to take a visible leadership position at the events and to lead a team of event assistants to best performance - With excellent time management and problem solving skills, seeing the big picture and taking care of the details - Who enjoys being in front of people, is confident and has great clarity in communication skills - Approximately 2-5 years relevant work experience, preferably in sales or r events environments, previous experience in B2B-field is advantage -Good skills in using Microsoft Office -programs - Fluent level Dutch and fluent English language skills

Uren per week: 37-40

Werkgever Naam: Management Events Netherlands BV

Vorm van contact: Recruitment

Werkgever telefoonnummer: +358 (0)9 681 59

Job korte beschrijving: Organisatoren van conferenties en evenementen

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR