Functietitel: CSR/ Retail services department

Functieomschrijving:
The Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective customers of a big car dealer. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. The Retail Service department supports technical and product related competencies for CAC, and external parties. The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of vehicles. All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer Service is responsible for after-sales service issues, technical and product topics and general company related inquiries. As a Customer Service Representative you are the most important interface between the customer and the organization. You insure that customer concerns and queries are dealt with adequately manage our services to customers and transfer product knowledge.

Uren per week: 40-40

Werkgever Naam: Wiertz Personeelsdiensten

Vorm van contact: Nienke Bulstra

Werkgever telefoonnummer: 043-3510086

Job korte beschrijving: Informatieverstrekkers

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Bron van jobaanbieding:
UWV WERKbedrijf, Openbare diensten voor arbeidsvoorziening, Nederland

Rijbewijs: Nee

Salaris munt: EUR