Functietitel: Cross Business Representative Italian

Functieomschrijving:
We are regularly looking for a Cross Business Representative Italian. The focus for the Cross Business Representative will be mainly the daily activities involving the processing of phone and written requests for technical product information, samples, literature and general corporate and subsidiary information, samples, literature and general corporate and subsidiary information utilizing published literature. This individual will document customer requests, follow identified business rules in providing solutions to customer inquiries or escalate to a higher level of technical expertise is required. Job responsibilities : - Responds to and accurately resolves customer inquiries. - Accurate and timely documentation of customer inquiries. - Accountability for Action- Demonstrates urgency acts promptly and quickly, removes road blocks while assessing multiple opportunities. - Contribute to the team goals, examples are: accuracy, quality standards, time around time, resolution rate, etc. Job requirements : - Fluency in Italian at native level. - Fluency in English, written and spoken. - Fluency written and spoken in at least 1 other language as French, German or Spanish. - Excellent customer mindset: ability to understand customer needs and requirements. - High level of accuracy and attention to detail. - Ability to use a variety of computer applications efficiently and effectively in order to search and find the information required by the customer including internet and intranet websites. - Ability to work in dynamic and changing environment. - Fast learning capabilities. - Excellent oral and written communication skills at all levels. - Ability to prioritize work load for him/herself. - Strong problem solving and decision making skills. - Ability to work with a diverse group of people. - Familiarity of interest in chemistry is preferred. - Education level: at least MBO 3.

Werkgever Naam: RTC Flexcenter

Werkgever adres:
RTC Flexcenter, Schuttershofweg 1 , NL-4538AA TERNEUZEN, NEDERLAND

Vorm van contact: Ellen Wildeboer

Job korte beschrijving:
Administratief secretarissen en uitvoerende secretarissen

Land: Nederland

Regio: NEDERLAND

Contractduur: Vast

Contract type: Voltijds

Ervaring: Niet vereist

Bron van jobaanbieding:
VDAB, Openbare diensten voor arbeidsvoorziening, België

Hoe toe te passen: Overig - zie vrije tekst